Emotional Intelligence

Objectives –

This course is designed to provide skills and approaches to improve your interpersonal skills, manage your emotions and build better relationships.

Gain a better understanding of yourself and others which in turn will help reduce conflict and increase your confidence when working with others.

Course Overview

Emotional intelligence is the ability to understand and control your emotions and evaluate how your emotional state translates into behaviours that others see.

This Emotional Intelligence training course will show you how improved performance and better relationships can be formed by understanding how our behaviour impacts on others.

The course looks at how improving inter-personal skills can improve relationships and how we can develop an ‘all-round improved attitude’ by understanding more about ourselves, our emotions and behaviour.

Programme Objectives

By attending this Emotional Intelligence Training Course you will:

Know what Emotional Intelligence (EQ) is and how to use it
Understand how self-limiting beliefs and restrictive talk can impact on our emotions and behaviour
Be able to recognise triggers to negativity and how to combat them
Have a greater understanding of how our own behaviours impact on others and our relationships with them
Have an increased self-awareness of themselves and how to use this to improve their own individual performance

Course Content

Here’s what we cover in our emotional intelligence training course:

What is Emotional Intelligence?

An introduction to what Emotional Intelligence is
Why be more emotionally intelligent?
How your brain works
The core Emotional Intelligence competencies

Self-Awareness

Where are you now?
What does this mean and how it might be holding you back
Understanding your emotional triggers and how this translates into behaviour

Being Emotionally Intelligent

Looking at some core Emotional Intelligence models and translating these into workable tools
Understanding empathy and how to demonstrate it
How to use Emotional Intelligence to engage others
Managing your own and the emotions of others

Managing Yourself

Understanding your emotional triggers
Maintaining positivity
Reducing stress levels

Who Should Attend

Designed for anyone that wants to –

Feel generally better about yourself and more confident and positive
Have a better understanding of how your emotions impact on others
Become more self-aware
Understand what drives emotions in others

The course can be adjusted to meet the needs of your organisation and team.

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