Negotiation Skills

Course Information

Get better deals with others, both within your organisation and with suppliers and customers. Learn how to find win/win. Gain confidence by understanding the structured approach. This course will pay for itself almost immediately!Participants have found this course helpful both at work and in their private lives, saving thousands of pounds on houses and cars as well as for their companies.

The practical exercises are researched and designed especially for your organisation for maximum relevance.

Programme Overview

We provide high-quality training and resources to help you become a skilled negotiator in any situation.

Negotiation is a critical skill in both personal and professional settings. Whether you are negotiating a raise, a contract, or a deal with a client, having the ability to effectively communicate your needs and understand the needs of others is essential. Our training will give you the tools you need to succeed in negotiations and achieve your goals.

Our training covers a variety of topics, including:

Preparation: Understanding the negotiation process, gathering information, and setting goals.
Communication: Active listening, effective questioning, and persuasive speaking.
Bargaining: Creating win-win solutions, understanding power dynamics, and dealing with difficult people.
Closing: Finalising agreements, handling objections, and building long-term relationships.

Our training is designed to be interactive and engaging. We use a variety of methods to help you learn, including role-playing exercises, case studies, and simulations. You will have the opportunity to practice your negotiation skills in a safe and supportive environment, receiving feedback and coaching from experienced trainers.

In addition to our training, we offer a range of resources to support your learning.

Whether you are new to negotiation or looking to improve your existing skills, our training and resources can help you achieve your goals.

Overview

Negotiating is a structured process
What to prepare
The preamble, what to say, what to avoid saying, and what to find out
Opening offers: how to pitch them and justify them
How to remain assertive when negotiating
Is it OK to lie? (Ever?)
Bargaining techniques like the Vice, the Salami, and the Reluctant Seller
How to use, and counter, the Flinch, Higher authority, Knocking the Product, the Nibble, and the Quivering Pen
Closing:- ensuring that agreements are water-tight
How to put the theory into practice in a low-risk way

The two day course covers some of the more advanced tactics and involves practical exercises in order to go into more depth.

Programme Facilitators

Our coaches are professionals skilled in managing group interactions. When you work with us, we will partner you with a facilitator early in the process to ensure there is a good cultural fit. That person will collaborate with you to tailor our content, adapt to your team’s personality, and meet your group’s specific needs.